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  1. 01Developer hub
  2. 02Quickstart
  3. 03Migrate to HIPS

Guides

  1. 04HIPS SDK
  2. 05Import and run your model
  3. 06Model and task guides
    1. ATask guides
    2. BLanguage (chat)
    3. CClassification
    4. DImage
    5. EVideo
    6. FAudio
    7. GDocument processing
  4. 07Batch jobs
  5. 08Prompt caching
  6. 09Coding-tool setup
    1. AClaude Code
    2. BOther coding tools and editor integrations
  7. 10Command line
    1. ASign in
  8. 11Console
    1. AAccount
    2. BWorkspaces
    3. CAPI keys
    4. DSettings
    5. EUsage
    6. FModels
    7. GPlayground
    8. HDeployments
  9. 12Billing
  10. 13Provider setup
    1. AWhen it works
    2. BCommands
    3. CSettings
    4. DProvider Console
    5. EEarnings
    6. FCrash reports
    7. GData centers
  11. 14Router
  12. 15Guardrails
  13. 16Knowledge

Reference

  1. 17API reference
    1. AAuthentication
    2. BChat completions
    3. CResponses
    4. DMessages
    5. ECount tokens
    6. FModels
    7. GTasks
    8. HEmbeddings and rerank
    9. IJobs
    10. JUploads
    11. KFiles
    12. LBatches
    13. MWebhooks
    14. NVector stores
    15. ODeployments
    16. PRequirements and headers
    17. QErrors
    18. RUsage
    19. SVersioning
  2. 18Operating guidance
    1. ALimits
    2. BErrors
    3. CRetries and billing outcomes
    4. DIdempotency
    5. EStreaming
    6. FData handling
    7. GCompatibility matrix
  3. 19Changelog
Sheet indexProvider setup

Get started

  1. 01Developer hub
  2. 02Quickstart
  3. 03Migrate to HIPS

Guides

  1. 04HIPS SDK
  2. 05Import and run your model
  3. 06Model and task guides
    1. ATask guides
    2. BLanguage (chat)
    3. CClassification
    4. DImage
    5. EVideo
    6. FAudio
    7. GDocument processing
  4. 07Batch jobs
  5. 08Prompt caching
  6. 09Coding-tool setup
    1. AClaude Code
    2. BOther coding tools and editor integrations
  7. 10Command line
    1. ASign in
  8. 11Console
    1. AAccount
    2. BWorkspaces
    3. CAPI keys
    4. DSettings
    5. EUsage
    6. FModels
    7. GPlayground
    8. HDeployments
  9. 12Billing
  10. 13Provider setup
    1. AWhen it works
    2. BCommands
    3. CSettings
    4. DProvider Console
    5. EEarnings
    6. FCrash reports
    7. GData centers
  11. 14Router
  12. 15Guardrails
  13. 16Knowledge

Reference

  1. 17API reference
    1. AAuthentication
    2. BChat completions
    3. CResponses
    4. DMessages
    5. ECount tokens
    6. FModels
    7. GTasks
    8. HEmbeddings and rerank
    9. IJobs
    10. JUploads
    11. KFiles
    12. LBatches
    13. MWebhooks
    14. NVector stores
    15. ODeployments
    16. PRequirements and headers
    17. QErrors
    18. RUsage
    19. SVersioning
  2. 18Operating guidance
    1. ALimits
    2. BErrors
    3. CRetries and billing outcomes
    4. DIdempotency
    5. EStreaming
    6. FData handling
    7. GCompatibility matrix
  3. 19Changelog
13
  1. Docs/
  2. Provider setup/
  3. Crash reports
(Detail F)
llms.txt

Crash reports

On this sheet4 sections
  1. On by default, one switch
  2. What a report carries
  3. What it never carries
  4. Read every report

When a part of HIPS Provider stops unexpectedly, it sends HIPS a crash report: where in its code it stopped, its versions, your GPU and driver, and its recent events. Never your files, what you do on this computer, or the work it ran. Every part reports: the daemon with its terminal view, the tray and menu-bar app, the Linux session helper, the updater, the crash watcher and the engines the daemon runs.

Fig. 1, sheet 13Provider setup

On by default, one switch

Crash reports are on until you turn them off, with the one setting crash_reports: in the terminal view, in the Settings window's Support part on Windows and macOS, on the command line or in the configuration file. Off, nothing more is sent, the queue on the computer is deleted at once, and HIPS refuses reports from that device; crashes still go to the local log.

Shell

00000000000000000000000000000000000000001hips-provider config set crash_reports false
Shell sample

What a report carries

  • The report's own id, made on the computer, which part stopped and how: a panic, a native crash, an abort, an engine's exit, a hang, a failed update.
  • When it happened, how long the part had run, and how many identical crashes the computer folded into this report.
  • The app's version and build and its target; for an engine its name, version, backend and build, and the catalog model's id, or for a customer's model only that it was one.
  • The operating system's version and build, and on Linux the distribution and kernel; the GPU's vendor, model and driver version.
  • The failure: the signal or exception code, for an access fault whether it read or wrote and a class of the address, never its value; the exit code; a panic's location in HIPS's own code.
  • The stack: each frame as a module and an offset, found on the computer, and each module by its file name only.
  • The attempt ids in flight, the last content-free events of that part's own log, and the last numeric readings the app already sends.

What it never carries

  • Memory of any kind, register values, a dump or a core file.
  • Request content, prompts, outputs, weights, or an engine's own output.
  • A customer model's reference, environment variables or command lines.
  • Full paths, the computer's name, or any user or account name: a home folder's name is replaced before the report is queued, and HIPS refuses a report in which one survives.
  • What you do on the computer.

Read every report

The reports queued and sent are listed by time, part, kind and version, and each opens in full as the JSON that is or was sent: in the terminal view, in the Settings window's Support part, or with the commands below.

Shell

00000000000000000000000000000000000000001hips-provider crash list2hips-provider crash show <id>
Shell sample

Related sheets

  • Command reference
  • Settings reference
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Sheet
13 of 19
Detail
F
Updated
2026-11-11
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On this sheet

  1. On by default, one switch
  2. What a report carries
  3. What it never carries
  4. Read every report

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